Refund & Cancellation Policy

At Number Plate Metal, we are committed to providing a smooth, secure, and reliable experience when you order compliant or standard number plates online.

This policy explains our refund and cancellation process clearly.

Eligibility for Refund

• If your number plate is not delivered within 28 days of booking, you may apply for a refund.
• Refunds apply only if the plate has not been produced or dispatched.

Cancellation Policy

• Report booking errors within 4 hours of placing your order.
• Send request via WhatsApp or email with subject: Number Plate Cancellation Request.
• Requests after 4 hours cannot be cancelled.

How to Apply for a Refund

• Wait 28 days if plate not received.
• Email or WhatsApp with:
  • Order ID
  • Vehicle Number
  • Payment Proof

Refund Timeline

• Approved refunds processed within 21 business days.
• Refund goes to original payment method.
• Bank processing may take extra 7 days.

Cases Where Refunds Are Not Applicable

• Booking errors not reported within 4 hours
• User unavailable for delivery
• Duplicate bookings
• Plate already produced, dispatched, or installed

Contact Us

Email: info@numberplatemtal.com

Phone / WhatsApp: +91-7300944533

Important Note

Number Plate Metal is an independent private service provider and not affiliated with any government authority or RTO.