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Refund & Cancellation Policy
At Number Plate Metal, we are committed to providing a smooth, secure, and reliable experience when you order compliant or standard number plates online.
This policy explains our refund and cancellation process clearly.
Eligibility for Refund
- If your number plate is not delivered within 28 days of booking, you may apply for a refund.
- Refunds apply only if the plate has not been produced or dispatched.
Cancellation Policy
- Report booking errors within 4 hours of placing your order.
- Send request via WhatsApp or email with subject: Number Plate Cancellation Request.
- Requests after 4 hours cannot be cancelled.
How to Apply for a Refund
- Wait 28 days if plate not received.
- Email or WhatsApp with:
- Order ID
- Vehicle Number
- Payment Proof
Refund Timeline
- Approved refunds processed within 21 business days.
- Refund goes to original payment method.
- Bank processing may take extra 7 days.
Cases Where Refunds Are Not Applicable
- Booking errors not reported within 4 hours
- User unavailable for delivery
- Duplicate bookings
- Plate already produced, dispatched, or installed
Contact Us
Email: info@numberplatemtal.com
Phone / WhatsApp: +91-7300944533
Important Note
Number Plate Metal is an independent private service provider and not affiliated with any government authority or RTO.